05/23/2016

Overall: 5.0

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0

Review by Peter C. in Duxbury, MA

Project: Install a Central Air Conditioning System

Comments: McClaren recently installed a central air system in my home. The job was quoted at the lowest bid price using the same or better equipment as competitive (6) vendors due to the volume of Trane equipment sold by the company. The company worked with me to get the Heat Loan completed and reccommended a bank that was very quick and easy to work with. The Job was slated to take two days, but on the first day, they ran into a massive problem. The air-handler was too large for the installed space by 3 inches. I was afraid this was going to blow the budget by a large margin. In a matter of hours, the owner remotely designed a new system, now requiring two units. They stood by the original quote even though the equipment cost likely doubled. On the second day, a crew of 8 guys showed up to assure the system was completed by the time they orginaly committed to. They showed up 5 minutes early and stayed until everything was thoroughly cleaned. I ended up with a two zone system that was installed beautifully. The CS team even filled out all the rebate paperwork and sent it in on my behalf. I couldn't recommend this a better team than McClaren Air. They will be getting my referrals from here on out.


Thank you and I want to mention how very happy we were the men who installed the unit and the change of electric service!  All parties involved did amazing work!

Thank you, Claire


Keep Doing What you're doing!  It was the least painful home improvement I have done in recent years.  The help with rebate paperwork was  terrific!  Have already recommended you folks!

Ellen, North Waymouth

4/6/2016


I want to thank all of you at McClaren for doing such a great job with the recent installation of our new HVAC system.  It has performed beautifully ! !

I know it is always a challenge to install new equipment in an older house such as ours.  I was very impressed and thankful for the professionalism and thoughtfulness of your crew.  You guys did a fabulous job.  Well Done.
The comfort level in our home is now light years ahead of anything we have experienced in the past.
Thank You.
Mark .
Kingston, Mass
3-2016

Just wanted to let you know how happy we have been with our new heating system.  From our first meeting with Gary, through the installation process, your team did an amazing job.  The system is quiet and doesn't run nearly as long as our previous 45 year old furnace.  The house is more comfortable than ever.  We just received our gas bill for December and it was $122 less
than last December.  We would highly recommend McLaren to anyone who is considering replacing their heating, AC or hot water tank.  Kevin and Doreen M. Hanson, Ma.